Your designing process will consist of 4 phases:
Exploring, Analysis, Design, and Testing.
We have selected and described several methods for each stage of the process.
Employ them whenever they can help you - even in the other phases of the procedure.
You might need just one, but it may also happen that you will use seven of them.
The first important step is to identify opportunities for innovations. This is why you should pay attention to the ideas and opinions of the people who use the services of the library and try to perceive your services through their lens. Gather as many information as possible and set a design challenge.
When you need to quickly obtain valuable information
When you need to collect a lot of opinions in a short time
When you need a quick feedback
When you need to find out what the users would not say
When you need to emphasize with the user
When you need an unbiased perspective
When you want to learn about the context of the service
When you need to know details of your user’s views
When you need to find out your user’s current feelings
When you want to elicit opinions from multiple people at the same time
When you want the user to engage in innovating
When you want a creative means of collecting the feedback
When you want to know your users’ wishes
When you need as many ideas as possible
Present the gathered information to your team in order to organize it and draw conclusions from them. Try to answer the WHAT, HOW, and WHY questions and, while employing the new information, define design opportunities.
When you want to see the service as a whole
When you want to know everybody related to your service
When you need to process the data to create a prototypical user
When you need to analyze users’ emotions
When you need self-reflection
When you need multiple perspectives
When you need to categorize your data
When you know what is the issue and what the users’ needs are, you will start designing the solution. You will only work with the ideas that have the best potential for innovation. Turn them into visualized form - create prototypes.
When you need to create on the basis of your values
When you need to design the service in a way that would suit you
When you need to find out, whether your services are usable
When you need a material prototype
When you want to describe the service in a story
When you need to organize the concepts in the understandable way
When you want to display the structure of a webpage or its graphics
When you want to find out users' interest in the proposed service
When you need to harmonize the expectations within a team
When you want to describe what you are working on in a single sentence
To ensure that your solution reaches its objectives, test your prototypes on an ongoing basis. Start with the first version of the design. Collect suggestions from the users, incorporate them, and test again - until the design completely fulfills its purpose.
When you want to find out what is the current state of your service
When you want a comparison with the competition
When you need to decide which version of the service should be deployed
When you want to find out why the users stop using your service
Congratulations! Now you can start realizing your project.
You are on the best way to a successful implementation of an innovation.
Don’t know how to start?
It includes detailed descriptions of case studies from both the Czech Republic and Norway.
You will always have a ready help, which will tell you how to proceed, and which tools to prepare.